Our approach to CR falls into two main categories. The first section is about 'Our homes and communities' and the second section addresses 'The way we work'.

Our homes & communities

Our homes and communities focuses on five key areas looking at different aspects of how we go about creating sustainable communities:

Supporting local communities

Being a good neighbour and engaging with community and other stakeholder groups through consultation, considerate construction and charitable activities.

Better by design

Using design to create high quality, cost effective, attractive and appealing homes and communities that meet our customers' needs and wants as well as enhancing the local area.

Environmental sustainability

Striving to build homes that are ever more energy efficient as well as reducing the environmental impact of our operations at both a local and global scale.

Enhancing economic growth

Making major contributions to the local economies in which we build through regeneration schemes, affordable housing, improved infrastructure and increased local employment.

Customer care

Providing the highest levels of customer care and making our customers’ home buying process as simple, straightforward and enjoyable as possible.

The way we work

The way we work focuses on our management systems and our approach to the key areas of employees, HSE and supply chain management.

Employees

Attracting and retaining the best employees in housebuilding, treating them fairly and with respect, developing their potential and providing a safe and rewarding working environment.

Health, safety and environmental management

Ensuring that health and safety remains a top priority of our business and that we take responsibility for how our business affects the environment on a global as well as a local level.

Supply chain management

Working in partnership with our suppliers and sub-contractors, treating them fairly and with respect as well as maintaining high procurement standards.