FAQs

How do I contact Capita Registrars?

The telephone number for Capita Registrars is 0870 162 3103

The address is:
Capita Registrars
The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU

How do I register for electronic communications?

You can do this on-line.  You can find out more information on receiving your shareholder documents electronically and how to register below. 
More information about electronic communications

Where can I get a copy of the latest Taylor Wimpey Report & Accounts

The latest Report and Accounts and Interim Report and Accounts can be downloaded from this website

Download the Report and Accounts  

Can I check my shareholding on-line?

Yes. We offer a number of on-line facilities where you can check your account details, change your address, check what dividends have been paid etc. For security reasons, you may need to apply for an on-line user ID to use some of these facilities.
View a list of the on-line facilities and register for a user ID

When are dividends usually paid?

They are paid twice a year normally in July and November.
More information about dividends

Can I re-invest my dividends to buy more shares?

Yes, you can re-invest your dividends into the Taylor Wimpey Dividend Re-Investment Plan and buy more shares, but please note that the Plan is not available to anyone who is a resident in the USA or Canada.
More information about the Plan

Is the George Wimpey Plc Scrip Dividend Scheme still operating?

The Scheme ended when George Wimpey Plc merged with Taylor Woodrow plc to form Taylor Wimpey plc on 3 July 2007. You will be invited to participate in the Taylor Wimpey Dividend Re-investment Plan whenever it is offered in connection with a dividend payment.

More information about the Plan

Can I arrange for my dividends to be paid directly into my bank or building society account?

Yes, you can do this on-line. Alternatively, you can complete the dividend mandate form attached to your dividend cheque and return it to Capita Registrars. If you choose to do this, you will continue to be sent a tax voucher for each dividend to your home address. 
More information on dividend mandates
Capita Registrars’ contact details

Why have I have received duplicate sets of report and accounts?

This can be for number of reasons, but most likely its because there is a slight difference in your name or address details on these accounts on the share register. If this is the case and you would like to merge your accounts into one, please contact Capita Registrars who will be happy to help you.
Capita Registrars’ contact details

Is there a Helpline number for shareholder queries?

Yes, you can call Capita Registrars on +44 (0) 870 162 3103 between 8.00 am and 5.30 pm. Calls are charged at national rate. 

Where can I find the Taylor Wimpey share price?

Our share price is printed in most UK daily newspapers as well as our website. It also appears on Ceefax, C4 Teletext and by calling the Financial Times Cityline Service, telephone +44 (0) 906 843 4177 (calls cost 60p per minute within the UK).
Share price information

How do I buy and sell Taylor Wimpey shares?

Capita Registrars provide a low cost share dealing service for our UK shareholders to buy and sell Taylor Wimpey shares up to an aggregate value of £25,000. 
More information on share dealing

I have changed my address. Who should I notify?

You can do this on-line or write to Capita Registrars with the details of your old and new address and your 11-digit investor code which can be found on your share certificate. Any change of address must be made in writing and not by telephone.
Change your address on-line
Capita Registrars’ contact details

I have lost my share certificate. What should I do?

You should contact Capita Registrars and they will provide you with a form of indemnity and once completed and returned to them, they will prepare a duplicate share certificate.  You should note that there may be a charge for producing duplicate certificates.
Capita Registrars’ contact details

I was a shareholder of George Wimpey Plc. What has happened to my shares?

When Taylor Woodrow plc and George Wimpey Plc merged on 3 July 2007 to create Taylor Wimpey plc, your George Wimpey shares were replaced by an issue of Taylor Wimpey shares. A share certificate for your shares of Taylor Wimpey will be sent to you around the 17th July (or, if you hold your shares in Crest, would have been credited to your Crest account on or about 3 July 2007). Any share certificate for George Wimpey Plc shares is now invalid.

My dividend cheque is out of date. What should I do?

You should return it to Capita Registrars and they will provide you with a new cheque but there will be a charge for this. You may want to consider arranging for your dividends to be paid direct into your bank or building society account which will avoid this happening in the future.
Capita Registrars’ contact details
More information on dividend mandates

I am administering an estate which includes Taylor Wimpey shares. Who do I contact?

Contact Capita Registrars for details of how the Taylor Wimpey shares can be transmitted into the name of the estate trustee.
Capita Registrars’ contact details

Can I donate some of my shares to charity?

Yes. We have an arrangement with the Orr Mackintosh Foundation Limited whereby your shares will be sold and the proceeds distributed to recognised charities.
More information on donating shares

Can I hold my shares in a Crest account?

Yes, your Taylor Wimpey shares can be held electronically in a Crest account. This means that you will not have a share certificate and it may make it quicker and easier for you to buy and sell your shares.

Can I continue to have a share certificate?

Yes. Shareholders who do not buy or sell shares regularly may prefer to continue to have a share certificate.

Do you offer Individual Savings Accounts (ISAs)?

We no longer offer a service for opening new ISAs. The George Wimpey Plc ISAs opened prior to 3 July 2007 are managed by The Share Centre, 1st Floor, Oxford House, Oxford Road, Aylesbury, Bucks., HP21 8PB, telephone +44 (0) 1296 439000 or visit www.share.com

Do you offer Personal Equity Plans (PEPs)?

We no longer offer a service for opening new PEPs. The Taylor Wimpey General and Single Company PEPs, offered through Bradford & Bingley (PEPs) Limited, closed for new investments on 5 April 1999 and is now managed by The Share Centre, 1st Floor, Oxford House, Oxford Road, Aylesbury, Bucks, HP21 8PB, telephone +44 (0) 1296 439000